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# Rproud

Our hashtag to tell existing and new employees what we stand for as an employer. But also the hashtag that conveys our pride. We have plenty of strengths and daily successes to celebrate.

Break free from the obstacles standing between your customer experience and a Digital Transformation

Companies with strong omni-channel strategies and delivery exhibit a 10% year-over-year growth, an increase in order value and an average of 25% increase in sales close rates. So, why aren't all companies working on their omni-channel capacity and enhancing digital touchpoints? They only see the obstacles and don’t know how to overcome them. Luckily, we have a few ideas.

Make your customer experience even more digital in 2020: an expert’s view on the trends

We are living in a fast moving world where experiences are becoming more and more digital, with growing expectations of customers and end users. We’ve entered a new year, new challenges are imminent, and companies need to be prepared for their next step in the digital era. So it’s a good time to have a look at some digital experience trends and expectations for the coming months.

Confirm your gut feeling with data insights

Collecting qualitative data, and gathering insights with it, is crucial for an organization's future success. In a rapidly changing world, data is a stable basis for business operations. By cleverly combining data, you can work with insights that make the crucial difference. Our Data Insights expert, Benni De Jagere, explains how a guiding but subjective gut feeling can be captured in objective figures.