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Solution Manager Talent Services

Belgium, Belgium

YOUR FUNCTION:

 

As Solution Manager Managed Staffing, you contribute to and manage our Managed Staffing solution portfolio, from individual sourcing until teams and capacity sourcing.

In close collaboration with your N+1, the Business director, you develop the value proposition for our Managed Staffing business, You create an outside-in go-to-market strategy and offering to obtain market share for these solutions. The solution manager will have a main focus on 3 areas: solution portfolio management, business development & marketing, orchestration of bids and presales.

You are a role model for your internal stakeholders, and are characterised by accountability, business acumen, commercially skilled, functional leadership skills, positive collaboration with (internal) stakeholders, and the continuous pursuit of innovation.

 

Responsibilities – result areas


1. Portfolio Management 

  • You contribute to the creation, development and maintaining of a Managed Staffing Solution Portfolio based on market intelligence, customer needs, vendor offerings, Realdolmen-Inetum capabilities, profitability and feasibility and the corresponding go-to-market strategies.
    You elevate the Managed Staffing portfolio towards recurring/contractual services and solution.
  • Regular reporting of active Managed Staffing projects
  • You foresee and co-create specific training plans and certifications for our solution advisors, account managers and other employees in function of the solution readiness of your MANAGED STAFFING solution portfolio
  • You work together with the Business People Managers to define recruitment needs.
  • You our the interface to our Managed Staffing nearshore competence center in Portugal.
  • Set up regular solution reviews to analyze status / delivery vs goals
  • As a Solution Manager you are guaranteeing a high-level of quality control; from the bid process to a smooth handover to the delivery organization.
  • A Solution Manager is responsible for (the monitoring of) the overall profitability (= gross margin/Operational Margin)  and business case attainment of the projects carried out and forming part of their (multi-) solution portfolio.


2. Business Development & Marketing

  • Co-create (strategic) marketing initiatives in collaboration with marketing business partners 
  • As a Solution Manager you contribute to the go–to-market strategy and drive/support the portfolio of services in collaboration with the solution advisory organization.
  • You measure, monitor and manage the customer experience as well as the customer satisfaction in close collaboration with the SDM and/or Sales organization.
  • Collaborate with partners/vendors on specific solution offerings.
  • You advocate your (multi-) solution portfolio both internally and externally
  • Contribute to the business growth by addressing customer segments/verticals with your (multi-) solution portfolio
  • You act as a “thought leader”, i.e.; an informed opinion leader and the the go-to person in your field

3. Orchestration of bids & presales

  • You support and develop business cases in collaboration with our commercial teams and other stakeholders, by articulating the right solution for the right challenges.
  • Contribute to qualification/development of sales opportunities by giving tactical support on solution matching, success maximization and profitability.
  • Contribute to increase sales hit-ratio by providing bid support or orchestration of the bids in collaboration with internal team, external partners and bid managers and provide tactical content for bids.
  • Manage presales building blocks in collaboration with technical platforms and stakeholders
  • Advocate our solution capabilities during customer visits when required
  • You cultivate and embed “continuous proposal improvement “ of the bid management process.
  • You (re)build & optimize your Managed Staffing solution portfolio by collecting and learning from (pre)sales opportunities.
  • Monitor and manage Managed Staffing solution pipeline and forecast, in collaboration with the commercial team(s).
  • As a Solution Manager you operate on the junction between sales, the market and the delivery organization.
  • As a Solution Manager you translate/tailor your solutions to specific sector needs with strong focus towards the external market (customers & partners) and have a solid generic “know-how” knowledge of the Inetum-Realdolmen portfolio.
  • Act as a Bid Architect for your Managed Staffing solution portfolio.


YOUR PROFILE

  • You have a solid experience, passion and motivation for creating, developing and (co-)managing an Managed Staffing service portfolio.
  • You can handle stress and a multi-focus job in a fast-paced environment.
  • You have experience contributing to service/business offerings.
  • You are customer focused and aim for long-term relations.
  • You like to think on a strategic level, love to translate this into tactical objectives, but keep an eye on the operational excellence.
  • You have an entrepreneurial mindset with a strong interest in business dev.
  • You are pro-active, strong willed, dynamic, ambitious and results driven.
  • You have excellent communication and negotiation skills
  • You can express yourself fluently in Dutch, French and English.

OUR OFFER:

  • The opportunity to have a meaningful job where you can make a difference
  • The chance to continuously evolve as a professional, coupled with a variety of training opportunities
  • Relevant career opportunities to get you where you want to be
  • Realdolmen wants you to find a balance between work and private life by offering flexible hours, satellite offices, home working and an informal no-nonsense environment
  • 32 days of annual leave, because life isn’t all about working
  • Forget about the miles: we provide you with a company car and a national fuel card
  • Group insurance and hospitalization insurance, because we care about you
  • And of course, we also offer a gross salary. One which is optimised from a net perspective for our employees!
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Inetum-Realdolmen
Industriezone Zenneveld
A. Vaucampslaan 42
1654 Huizingen

recruitment@inetum-realdolmen.world

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