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Field Service Engineer

Belgium, - Belgium


  • You are responsible for the hardware repairs on-site at our customers or internally at Realdolmen.
  • You will also take care of the registration, follow-up and administration. This includes the recording of calls, diagnosis, planning, administrative handling of calls and the collection of information in this respect.
  • Your package of duties also includes handling complaints.
  • You will participate in all activities within Field Operations
  • You have frequent contact with customers



  • You can already present considerable experience in a similar role.
  • You are bilingual (Dutch – French), knowledge of English is certainly a plus.
  • You are stress-resistant and organisationally strong, you are technically gifted.
  • You can work independently and autonomously.
  • In addition to your sense of responsibility, you also work meticulously, accurately and critically.
  • You have knowledge and experience of supporting the most common A brands (HP, Lenovo, Fujitsu, Dell, Xerox Apple,…).
  • You should preferably have a number of technical certificates on these A-brands
  • Experience in support and knowledge of Windows Operating Systems, Office packages, networking is a must.
  • Ideally, you have already worked with Axapta (AX) and Omnitracker (OT).
  • You are willing to travel frequently all over Belgium 


  • The opportunity to have a meaningful job where you can make a difference
  • The chance to continuously evolve as a professional, coupled with a variety of training opportunities
  • Relevant career opportunities to get you where you want to be, with the IT knowledge you need
  • Realdolmen wants you to find a balance between work and private life by offering flexible hours, satellite offices, home working and an informal no-nonsense environment
  • 32 days of annual leave, because life isn’t all about working
  • Forget about the miles: we provide you with a company car and a national fuel card
  • Group insurance and hospitalization insurance, because we care about you
  • And of course, we also offer a gross salary. 

Got any questions or need to find out more before applying? Get in touch with Laila Bulteel, our Talent Officer, at +32 2 801 46 86.

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Industriezone Zenneveld
A. Vaucampslaan 42
1654 Huizingen

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