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Customer Support Engineer

Belgium, Belgium

YOUR FUNCTION:

Realdolmen is looking for an experienced all-round Customer Support Engineer, could it be you? Are you eager to prove yourself professionally and know you can convince clients of your value? If you’ve got a solid appetite for work and are keen to join a strong team to make it even stronger, then you’ll fit right in!

As a Customer Support Engineer, you’ll get to be fully in charge of executing the assignments our clients entrust you with:

  • You’ll be providing 2nd– to 3rd-level front-end support (analysis, configuration, upgrading, maintenance)
  • You’ll get to ensure the success of small frontend projects from start to finish
  • You’ll be supporting the “backend” environment and will get to further develop your skills in that domain.
  • You’ll write and maintain documentation.
  • You’ll provide hardware support.
    And much more…

For this function, you are mainly working at customer’s premises.

YOUR PROFILE:

  • You already have several years’ experience and front-end IT infrastructure systems hold no secrets for you
  • You know all about ICT concepts, technology and products
  • You've studied and/or have experience with the following tasks and software, and possibly even a supporting certification: Windows Office, Active Directory administration, Software deployment, Front-end software,…
  • You have a good knowledge of Dutch and French
    You handle stress well and work well both on your own and in a team
  • Whether it’s technical or administrative, you like to get things done efficiently and accurately

OUR OFFER:

  • The opportunity to have a meaningful job where you can make a difference;
  • The chance to continuously evolve as a professional, coupled with a variety of training opportunities;
  • Relevant career opportunities to get you where you want to be, with the IT knowledge you need
  • Realdolmen wants you to find a balance between work and private life by offering flexible hours, satellite offices and home working;
  • 32 days of annual leave, because life isn’t all about working;
  • Forget about the miles: we provide you with a company car and a national fuel card;
  • Group insurance and hospitalization insurance, because we care about you;
  • And of course, we also offer a gross salary.

Got any questions or need to find out more before applying? Get in touch with Marie Braeckmans, our Talent Officer, at +32 2 801 55 42.

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Inetum-Realdolmen
Industriezone Zenneveld
A. Vaucampslaan 42
1654 Huizingen

recruitment@inetum-realdolmen.world

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