Back to all jobs

Apply for

Customer Support Engineer – Sourcing

Belgium

YOUR FUNCTION:

Realdolmen is looking for an experienced all-round Customer Support Engineer, could it be you? Are you eager to prove yourself professionally and know you can convince clients of your value? If you’ve got a solid appetite for work and are keen to join a strong team to make it even stronger, then you’ll fit right in!

As a Customer Support Engineer, you’ll get to be fully in charge of executing the assignments our clients entrust you with:

  • You’ll be providing 2nd– to 3rd-level front-end support (analysis, configuration, upgrading, maintenance)
  • You’ll get to ensure the success of small frontend projects from start to finish
  • You’ll be supporting the “backend” environment and will get to further develop your skills in that domain.
  • You’ll write and maintain documentation.
  • You’ll provide hardware support.
    And much more…

For this function, you are mainly working at customer’s premises.

YOUR PROFILE:

  • You already have several years’ experience and front-end IT infrastructure systems hold no secrets for you
  • You know all about ICT concepts, technology and products
  • You’ve studied and/or have experience with the following tasks and software, and possibly even a supporting certification: Windows Office, Active Directory administration, Software deployment, Front-end software,…
  • You have a good knowledge of Dutch and French
    You handle stress well and work well both on your own and in a team
  • Whether it’s technical or administrative, you like to get things done efficiently and accurately

OUR OFFER:

  • The opportunity to have a meaningful job where you can make a difference;
  • The chance to continuously evolve as a professional, coupled with a variety of training opportunities;
  • Relevant career opportunities to get you where you want to be, with the IT knowledge you need
  • Realdolmen wants you to find a balance between work and private life by offering flexible hours, satellite offices and home working;
  • 32 days of annual leave, because life isn’t all about working;
  • Forget about the miles: we provide you with a company car and a national fuel card;
  • Group insurance and hospitalization insurance, because we care about you;
  • And of course, we also offer a gross salary.

Interested? Questions? Recommendations?
For more information, contact our recruiter Laila Bulteel directly +32 2 801 46 86.

Apply now
Apply now Receive by mail Share this job
More questions?
Contact us

Inetum-Realdolmen
Industriezone Zenneveld
A. Vaucampslaan 42
1654 Huizingen

recruitment@realdolmen.com

# Rproud

Our hashtag to tell existing and new employees what we stand for as an employer. But also the hashtag that conveys our pride. We have plenty of strengths and daily successes to celebrate.

A new batch of up-and-coming talent in our (virtual) workplace

We love "both-and" thinking. It's part of our Positive Digital Flow philosophy and is embedded in our workplace – after all, combinations are usually stronger. For years now, we have been combining sound expertise with the infectious enthusiasm of young, talented individuals who we support through our acADDemICTs training program. In February, we opened our doors to another 20 talented young people. How do we make sure they hit the ground running, especially since we are all still working from home as much as possible? And why did they choose this program above all? Let's hear from some of our new colleagues!

The first Microsoft Power Platform 2021 release wave brings joy for both developers and users

This year the Power Platform Release Wave 1 features a whole raft of interesting improvements to existing services. Smaller improvements and larger impact changes go hand in hand in this release, bringing lots of joy to citizen developers, pro developers, and business users. A review by our experts.  

C-Level Guide to a Strategic Cloud: on the interface between the CFO and the Government CIO

Recent research tells us that different C-executives see digital growth initiatives, and the challenges and opportunities they represent, through different eyes. It goes without saying that there are shared concerns, but the focus and the priorities are often just a bit different. CFOs and, by extension, public sector CIOs, who are required by their professional background and role to work in a compliance-based world are, for example, thinking in a very specific way about the impact of the cloud on their operations and the balance between the strategic innovative power of the cloud on the one hand, and its potential risks on the other. Certain challenges may sometimes appear to be conflicting, or even perceived as counter-intuitive, although our expertise can demonstrate that this doesn't have to be the case. Nevertheless, there are a number of points to consider. Here is a shortlist of examples.